Return & Replacement Policy

At HerHub Store, customer satisfaction is important to us. If you experience any issue with your order, we are here to help.

Please read our return and replacement policy carefully before placing an order.

Return Policy

Customers may request a return on the same day of receiving the order under the following conditions:

• The product is unused
• The product is in its original condition
• Original packaging and tags are available
• No damage caused by misuse

Non-Returnable Items

The following items cannot be returned:

• Products damaged after use
• Opened personal-use items
• Products without original packaging
• Clearance or discounted items unless defective

Replacement Policy

Replacement requests are accepted if:

• The customer received a damaged product
• The wrong item was delivered
• The product has a manufacturing defect

Replacement is available only if the requested item is currently in stock.

Important Conditions

• Return or replacement requests must be submitted on the same day of receiving the order.
• Requests submitted after the allowed period may not be accepted.
• Customers may be asked to provide photos of the product for verification.
• Shipping fees may apply depending on the case.

Refund Process

If a replacement is unavailable, eligible refunds will be processed through the original payment method or store credit based on the situation.

Refund processing time may vary depending on payment providers and banks.

How to Request a Return or Replacement

Please contact our support team with:

• Order Number
• Full Name
• Phone Number
• Photos of the issue (if applicable)

Contact:
support@herhubstore.com